Privacy

How we handle customer and project information.

Oakhampton Capital Pty Ltd (ABN 58 684 868 915) provides Oakhampton Location Intelligence. We collect the information needed to scope, produce and deliver location intelligence packs. Last updated 12 November 2026.

Information we collect

Contact details such as name, company, email and phone number.
Project details such as site addresses, coordinates, route endpoints, audience, deadline and decision question.
Public assistant messages and any contact details you choose to provide in chat.
Files and materials you provide for production, including plans, imagery, reports, GIS files and notes.
Payment status and checkout references from Stripe. We do not store full card details.

How we use information

To scope, produce, quality-check and deliver your location intelligence pack.
To communicate about your order, delivery, revisions and support requests.
To maintain source ledgers, usage notes and delivery records.
To improve the service, site performance and product quality.
To identify enquiries that need human follow-up and respond using contact details supplied in chat.

Sharing

Payment processing is handled by Stripe.
Specialist data or imagery providers may be used where required for the selected scope.
We may share information where required by law, to protect legal rights, or to provide the service you ordered.
We do not sell client project information.

Retention and security

We retain order, source and delivery records for service continuity, audit and support.
Public assistant transcripts are retained for up to 30 days for quality review and human follow-up, unless a longer period is required for an active enquiry or by law.
Client delivery links are intended for the nominated recipient and should not be shared publicly unless the deliverable has been cleared for that use.
Reasonable technical and organisational safeguards are used to protect project and customer information.

Contact

For privacy questions or correction requests, contact Oakhampton Capital Pty Ltd at ops@oakhampton.ai or Level 38, 71 Eagle Street, Brisbane QLD 4000.